All categoriesYour order may take 3-5 business days to process for shipping, although we make every effort to fulfill orders as quickly as possible.In remote areas, it could take 7-10 business days. Due to shorter work hours during Ramadan, delays may be a possibility.
Orders that require customization, such as products with branding, may take up to 10 business days. Every order is custom-made.
You will be accepting the terms below if you place an order through this website. These are offered to make sure that everyone is aware of and in agreement with the terms of the agreement, which are meant to define expectations for our service and safeguard both parties.
Depending on stock levels. We make every effort to have up-to-date stock counts on our website, but occasionally there may be a discrepancy in stock levels, making it impossible for us to fulfil all of your orders at the time of purchase. In this case, we'll send you the products that are in stock and get in touch with you to ask if you'd rather wait for the item to be restocked or have a refund issued.
The weight, dimensions, and destination of the products in the order are used to determine shipping costs during the checkout process. Shipping costs will be collected at the time of purchase.
This amount will serve as the customer's ultimate delivery fee.
See our Returns Policy for more information.
Depending on the location, shipments within the UAE typically take 3-5 business days to travel.
With the exception of federal holidays, when the warehouse is closed, we are open from Monday through Saturday during regular business hours. We take action in these situations to ensure that shipment delays are kept to a minimum.
Before the order has been shipped, we can change the address for requests for change of delivery address.
When an item is out of stock, we will send the items that are currently in stock first and the remaining items once they are back in stock.
Please get in touch with us if the delivery time has gone over the estimated time frame so that we can look into it and take the appropriate steps.
The tracking information that customers receive after dispatch allows them to monitor the status of their shipments based on the most recent information made available by the shipping company.
If at all possible, please refuse the delivery of a damaged package from the courier and contact our customer service. Please get in touch with customer service for the next steps if the package has been delivered without you being there.
We can accept cancellations at any time before the order has been shipped if you decide to change your mind before receiving your order. Please refer to our Refund Policy if an order has already been shipped out.
Parcel insurance covers loss and damage up to the courier-specified value.
Upon completion of the courier's investigation into the claim, we will initiate the processing of a refund or replacement.
Once the courier has completed an investigation and determined that the package is lost, we will begin processing a refund or replacement.
Call us at +9999 9999 9999 with any questions you may have about our customer service.
